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Thread: Great Customer Support From Ruger

  1. #1
    Senior Member jet3534's Avatar

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    Great Customer Support From Ruger

    Today for the 2nd time in my life I had to contact Ruger to get some parts. In both cases I needed parts due to an error I made, yet Ruger sent me the parts at no cost. I love the way Ruger supports their customers unlike some other companies I could mention.

  2. #2
    Senior Member

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    I had to deal with them about 20 years ago. It took awhile but they showed up and made things right.
    They put the wrong rear sight on a mini 14.
    While no one ever listens to me,
    I am constantly being told to be quiet.

    In a world of snowflakes,
    be the heat..

  3. #3
    Forum Administrator Schuetzenman's Avatar

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    That's good to know.

  4. #4
    Team Gunsnet Platinum 06/2016 ltorlo64's Avatar

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    When I owned a Mk III I had to send it in for service because it was so difficult to reassemble correctly. Ruger upgraded the part that had broken but if it would not have needed to had it been better designed. But they did the work quickly and it didn't cost me anything to send it in or get it back. I would buy another Ruger, just not a Mk III.
    "Nothing ever gets so bad that government "help" can't make it worse." Pat Garrett, March 22, 2014

    "HATE IS GOOD, WHEN ITS DIRECTED AT EVIL." PROBASCO, April 20, 2012

    I tried to push the envelope, but found that it was stationery.

    Have you heard about the new corduroy pillows? They're making head lines!

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