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View Full Version : another +++ for rcbs



deth502
12-06-2013, 09:10 PM
i broke the plastic primer catcher on my old reloader special press. i broke it. it didnt break on its own. it was a moving accident. this press is surely much older than me. its the rs2. i inherited it from a friend.

i wrote rcbs last night with the part number, asking if it was still available and the price of it. by the time i got home from work today at 15:00, i had a short reply email.

"just shipped it out to you. no charge."

that quick. that easy. no questions asked. imo, you cant beat that kind of service.

Helen Keller
12-06-2013, 09:15 PM
I've had them fix dicked up dies that were 25+ years old at no cost.

Schuetzenman
12-06-2013, 11:02 PM
I know they're quality but that surprises me that they shipped the part at no charge. I'm impressed.

deth502
12-07-2013, 03:06 PM
I'm impressed.

as was i. i would never expect any manufacturer to cover a little dinky plastic part like that.

rci2950
07-14-2014, 03:51 AM
few years ago i broke a decapping pin off in my 6.5x55 die set from RCBS because of a berdan primed case that got passed my inspection. Totally my fault. Was just the pin. I email asking about it and they sent me a little baggie with a half dozen more little pins in it. for free