I had an issue with Some winchester primers blowing out so i was in contact with winchester and they want the primers and all the rounds i loaded using those primers that i have'nt fired yet... So long story short they send me a shipping label and a declaration sheet to attach to the box at Purolator. They told me which location to go to and everything. I followed the winchester representatives instructions exactly. I went to the Dartmouth Purolator this evening at 530pm. The guy at the front desk said "oh you have all the paperwork done" because he seen the papers in my hand. Then i told him it is ammunition going back to winchester. It says right on the declaration exactly this anyway. So as soon as he heard ammunition he turned into a brick wall. You could cut the tension with a knife. He firmly told me that "We dont ship ammunition" Then i told him the winchester representative sent me here with this pre paid shipping label so you probably actually do ship ammunition. He then told me that if purolator was going to ship it that i would need a "COS account" so... Me not knowing what that is i told him that winchester probably has that kind of account. He went around in a circle with me a bit about me having the COS account and then told me there is a bunch of paperwork that has to be signed. So i told him to give it to me so i can sign it. He refused and said i have to provide it to him. So i am starting to sweat here. Feeling like a tool in front of the other customers because this guy is being so firm about this and unhelpful. He wouldn't even look at the papers i had printed from the winchester representative. Just kept telling me no and looking right at me. Trying to be as firm as he could.
I literally got SJW'd out of the store by the clerk at the counter.
So i called the 1888 number and filed a complaint. they apologized a hundred times and told me they would deal with it. Now i have to drive all the way back in again tomorrow. Waste of goddam gas. I could have bought all new primers from the gas these two trips wasted alone
It is amazing how some people will let politics get in the way of their job.
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